Turn on the computer and wait for Windows to start. See your browser’s documentation for specific instructions. If not, continue to the next step. If error code 10 , 19 , 31 , 32 , 39 or 41 is shown in Device Status, a problem exists with the integration of previous CD burning software. The “dvd writer dvde” label is on the right side of faceplate. Subscription auto-renews at the end of the term Learn more. The Virtual Agent is currently unavailable.

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If a System Restore does not resolve the problem, you can perform a system recovery to return the computer software configuration back to its original state. The reason I was wondering was that there was a post a couple previous to mine this morning saying something about using “it” ref. Use the following steps:. Follow these steps to use the Hardware and Devices troubleshooter to check for problems:. Wfiter click the Software – Multimediaand Software – Solutions links and look for any available recording software updates, for example CyberLink Power2Go update.

Open download list Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.

Installation Manager Success Stats: Then complete the following steps. The steps referred to in this document provide a quick way to check the current firmware revision and if a firmware update is currently available. Finally my PC got up to speed!


To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface such as a conductive foam padand wear an ESD wrist strap connected to a grounded surface. This tool applies to Microsoft Windows PC’s only.

HP PCs – CD/DVD Drive Is Not Detected (Windows 7) | HP® Customer Support

Europe, Middle East, Africa. Select program to reinstall.

If the drive is still missing after resetting power, check the drive cable connections on desktop computers, or clear the upper and lower registry filters for notebook computers. This drive has an IDE interface, allowing it to be attached to an available channel on the computer motherboard. Use the steps in Software for burning discs does not recognize the drive to make the disc wtiter software detect the drive.

To do so, skip to Step 3. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. HP has scanned your product but currently has no suggestions for driver updates.

HP DVD Writer – Finding and Upgrading the DVD Writer Firmware Version

Select your operating system and version. Posted February 13, Reinstalling disc recording software in Windows 7 Upgrading the operating system or installing certain types of software can cause other recording software to lose their connection to the drive. If you have a notebook computer, remove all batteries from their compartments, wait 10 seconds, then reinsert the battery or batteries.


Europe, Middle East, Africa.

Modify your browser’s settings to allow Javascript to execute. The “hp dvd movie writer dc”, or “hp dvd movie writer dc”, or “hp dvd movie writer dc” label is on the left side of faceplate.

How does HP install software and gather data? Furthermore, installing the wrong HP drivers can make these problems write worse. We were unable to find any drivers for your product.

HP DVD Writer Drives – DVD Series Internal and External Drive Identification

I have read some posts regarding DVD recognition problems, and solutions, but none seem to fit. If the drive name appearsthe drive is recognized by the BIOS and should also be recognized by Windows.

Click Startand then click Control Panel. See your browser’s documentation for specific instructions.